Legal
Effective date: 2026-06-09. Last updated: 2026-06-09.
By creating an account or using the service, you agree to these Terms of Service. Please read them.
These Terms are between you and The Munna Co Pty Ltd (ABN 14 660 483 581), an Australian company trading as Tention Media. In these Terms, "we," "us," and "our" mean The Munna Co Pty Ltd. "Service" means Tention Media's web and mobile applications, the marketing site at tention.app, and any related features we provide.
The Service helps you plan, record, and share short pieces of content on social media. It does this by offering you prompts to film, helping you shape a take before you record, scheduling what you publish, and running a brand check against guidelines you've written for yourself. How the brand check works is in Section 6.
The Service is not available to anyone under 18. We require you to attest at sign-up that you are 18 or older. If we become aware that an account has been created by someone under 18, we will close the account and delete the personal information. This sits alongside GDPR Article 8 and the US Children's Online Privacy Protection Act.
The Service is not currently available to healthcare practitioners located in the United States. If you are a healthcare practitioner located in the United States, please do not create an account. We will let you know when we open to this market.
We are not a HIPAA "Covered Entity" or "Business Associate," and we do not sign Business Associate Agreements. The Service is not designed for and must not be used with US Protected Health Information ("PHI") as defined under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). Accounts found to be operating from the United States in a healthcare-practitioner capacity, or transmitting PHI through the Service, may be suspended immediately (see Section 9). This scope exclusion is enforced at signup via a role + location check and is not waivable by attestation.
You're responsible for keeping your account secure. Don't share your login. Tell us promptly if you think your account has been accessed by someone else.
The Service is currently in early access. The following terms apply during early access and any beta or trial period.
No service level agreement. We don't guarantee uptime, availability, response time, or performance during early access. The Service may be unavailable, degraded, or modified without notice.
Support is on a best-effort basis during early access. Personal-data-breach notification is governed by the statutory windows that apply to us regardless of early-access status, 72 hours under GDPR Article 33 where applicable, and the Notifiable Data Breaches scheme under the Australian Privacy Act for affected Australian users. We do not treat these as best-effort obligations and do not reserve any discretion to delay them.
Features may change. Features, interfaces, and stored data structures may change materially during early access. We'll give you reasonable notice for changes that affect data you've already created.
No financial commitments during early access. While we offer the Service free during early access, you don't owe us anything. We may introduce paid tiers, change pricing, or end early access with reasonable notice.
When paid subscriptions are available, the terms specific to your subscription (price, billing cycle, refund window, cancellation) will be presented to you at the point you subscribe and will form part of these Terms.
You own everything you record, write, or upload through the Service. That includes your video recordings, the guidelines you write, and the ideas you save.
To run the Service for you, we need a limited licence to handle what you give us. By using the Service, you grant us a non-exclusive, royalty-free licence to host, store, process, transmit, transcribe (in memory only, for the duration of a brand check), and display your content for the purpose of providing the Service to you and only to you. This licence ends when you delete the content or close your account, subject to the retention windows in our Privacy Policy.
We don't use your content to train AI models, and we don't license your content to anyone else. Our contracts with the AI providers we use (currently OpenAI for transcription, Google for brand-check reasoning, Anthropic for user-facing copy generation) are configured so that your submitted content is not used to train their models. Each provider may briefly retain submitted content for abuse-monitoring or operational debugging under their published API terms. We do not have visibility into that retention beyond what each provider publishes.
If you send us suggestions or feedback about the Service, you give us permission to use them without obligation to compensate or credit you.
Use the Service for lawful purposes and in line with these Terms. You must not:
The brand check is a feature in the Service that compares the words in your recording against the guidelines you have written yourself.
When you run a brand check on a recording, the audio is transcribed (in memory) so the Service has a text version of what you said. The Service compares that text against the guidelines you've written. The Service returns a report listing the quotes from your recording that match one of your guidelines, with a timestamp and the label of the rule each quote matched. That's the report. Nothing else.
The brand check does not provide guidelines, suggest guidelines, or infer guidelines about your profession or industry. It does not tell you whether your guidelines are correct, complete, sufficient, or appropriate. It does not sign off on, verify, certify, or vouch for your content against any external standard. It does not provide legal, regulatory, professional, financial, medical, or any other kind of advice.
You write the guidelines you want to be checked against. You decide whether a match needs action, and what that action is. Whether you publish what you've recorded is your call. Whether your guidelines reflect what you should be checking is your call. Always review before posting.
When paid subscriptions are available, the price, billing cycle, taxes, refund window, and cancellation terms applicable to your subscription will be presented at the point of subscription and will form part of these Terms.
Payments are processed by our payment processor. We don't see, store, or process your card details. If a payment fails, we may suspend or terminate your access until payment is resolved.
You can cancel a subscription at any time from inside the Service. Cancellation takes effect at the end of your current billing period unless local law gives you a different right (in which case that right applies).
How we handle your personal information is described in our Privacy Policy. The Privacy Policy is part of these Terms by reference.
You can close your account at any time from inside the Service. Closing your account triggers the deletion windows described in our Privacy Policy.
We can terminate or suspend your access on 30 days' written notice. If we terminate the whole Service or a feature you've paid for, we'll refund any unused portion of fees on a pro-rata basis where required by law.
We can suspend or terminate your access immediately, without prior notice, if we reasonably believe you have transmitted PHI in breach of Section 2.2, used the Service while under 18 (Section 2.1), materially breached Section 5 (acceptable use), or engaged in conduct that threatens the security or integrity of the Service.
We will tell you the reason for the suspension or termination within 7 days, except where doing so would prejudice an ongoing investigation, breach a legal obligation, or expose another user or third party to risk.
On termination or account deletion, your access to the Service ends, and your personal information is deleted in line with the Privacy Policy retention schedule. Any of your obligations that, by their nature, should survive termination (for example, the licence in Section 4.2 for actions already taken, payment obligations for fees already incurred, Sections 5 to 12 of these Terms) continue after termination.
To the fullest extent permitted by applicable law, the Service is provided "as is" and "as available," without warranty of any kind, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, non-infringement, that the Service will be uninterrupted, error-free, or secure, that the brand check will identify every match between your recording and your guidelines, or that any output of the Service constitutes legal, regulatory, professional, financial, or medical advice.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law or any equivalent law in your country that cannot be excluded, restricted, or modified by contract.
Subject to Section 10.2 and Section 10.5, and to the fullest extent permitted by applicable law, our total liability to you for any claim arising out of or relating to these Terms or the Service, whether in contract, tort, statute, or otherwise, is limited to the greater of: (a) the total fees you paid us for the Service in the twelve months immediately preceding the claim, or (b) AUD $1,000.
Carve-outs from the cap. The cap in this Section 10.3 does not apply to (i) liability for fraud or wilful misconduct by us, (ii) liability for gross negligence by us, or (iii) any liability that cannot lawfully be limited under the law that applies to you (including, in Australia, liability for breach of consumer guarantees that cannot be excluded under the Australian Consumer Law).
To the fullest extent permitted by applicable law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, business interruption, or the cost of substitute services. This applies regardless of the legal theory and whether or not we were advised of the possibility of the damages.
Some jurisdictions don't allow some of the disclaimers and limitations in this Section 10. To the extent those laws apply to you, the disclaimers and limitations don't apply. Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud or wilful misconduct.
These Terms are governed by the laws of Victoria, Australia, without regard to conflict-of-law principles. Disputes that can't be resolved informally go to the exclusive jurisdiction of the courts of Victoria, Australia.
If you're in the EU or UK, nothing in this clause removes the protections that mandatory provisions of the law in your country of habitual residence give you, including your right to bring proceedings in your local courts.
If you're a consumer in another country with mandatory local consumer protections, the same applies to those protections.
We'll update these Terms from time to time. For material changes that affect your rights or your use of the Service, we'll give you at least 30 days' notice. Continuing to use the Service after the updated Terms take effect is your acceptance of the updated Terms.
Entire agreement. These Terms (together with the Privacy Policy and any other policy expressly incorporated by reference) are the whole agreement between you and us about the Service.
Severability. If any part of these Terms is found unenforceable, that part is modified to the minimum extent necessary to make it enforceable. The rest stays in force.
No waiver. If we don't enforce a part of these Terms on a given occasion, we haven't waived our right to enforce it later.
Assignment. You can't assign your rights under these Terms without our written consent. We can assign these Terms to a successor entity in a merger, acquisition, or sale of assets.
Notices. Notices to you may be by email to the address on your account or by posting in the Service. Notices to us go to legal@tention.app.
The Munna Co Pty Ltd
81 Watt Road
Mornington, Victoria 3931
Australia
hello@tention.app
WEB-v0.2, 2026-05-26. Post-adversarial-review patch. Replaced best-effort breach-notification language (Section 3) with statutory commitment to GDPR Article 33 72-hour and AU Notifiable Data Breaches windows. Strengthened Section 4.3 by binding the no-training claim to the actual sub-processor contract posture. Replaced vague suspension-reason wording with a defined 7-day notification window in Section 9.3. Liability cap floor raised to AUD $1,000 with explicit carve-outs for fraud, wilful misconduct, and gross negligence (Section 10.3).
WEB-v0.1, 2026-05-26. Governing law locked to Victoria, Australia. Registered address locked to 81 Watt Road, Mornington, Victoria 3931.
WEB-v0, 2026-05-26. First draft for publication. Brand-check section written to safe-word language. Australian Consumer Law carve-out added. Paid-subscription language placed against early-access framing.